Carol H. Williams — Chicago South Side’s Gift to the Ad World - By Emma Young

When you think of successful women in advertising, the first person that comes to the mind of anyone who knows anything about advertising is Carol H. Williams. A product of Chicago’s South Side Bronzeville and South Shore communities, Carol attended Grant Memorial AME Church in Chicago’s Bronzeville community, and she graduated from Hyde Park High School. Carol first came into advertising when advertising was an “ol boy’s” industry, and less than one percent of advertising professionals were Black. Advertising pioneer, Bill Sharp, decided to do something about that discrepancy by founding the Basic Advertising Class (BAC). The eight-week class, co-spon-sored by the 4A’s, (American Association of Advertising Agencies) and Northwestern University, taught advertising basics to  minorities. Too late to get into the first class, Bill Sharp allowed Carol to audit the class, in which she became not only the top achiever but also one of the first to land a job with Leo Burnett USA, which at that time was the largest advertising agency in the world.
The BAC held five classes in its lifetime. I was fortunate enough to be enrolled in the final class. When I arrived in the class, which was held in a conference room of the Leo Burnett agency, I saw this elegant Black woman who looked to be my age, or probably younger, sitting, not behind the table, but on the table. I was fascinated by the way she explained the art of conceptualizing and thinking visually in order to develop solid ideas that had “legs” as opposed to coming up with executions in search of a concept. In church, you often hear the parishioners saying “make it plain, Preacher.” She made it plain.
After I finished the class, I didn’t want to work any place but Leo Burnett, and that’s where I landed – in Carol’s group. There I watched her work her magic. When Secret Antiperspirant was having problems because they were marketed as a woman’s antiperspirant, and to the consumer that signified a weakness – Carol developed the campaign, “Strong Enough for a Man, but Made for a Woman.” Sales soared.
Carol had the unique ability to take plain language and make a powerful statement. When Pillsbury came up with a cornbread mix, and creative heads were agonizing over a selling line, Carol simply said, “Just shove it in the oven and bake.” The Executive Creative Director, never one to hide his emotions, pounded on the table. “That’s it! That’s it!” he exclaimed. The account people thought it was pure genius. The client loved it, and Pillsbury’s new corn-bread mix literally flew off the shelves.
Carol wasn’t even 30 years old when she was named Advertising Woman of the Year. Never one to keep her vast wisdom to herself, her speech was so inspiring that before we could get back to the office good, people were calling for copies. The Sun Times printed a transcript of her speech.
Although she was the first woman to become a vice president and creative director at Leo Burnett, and the only Black woman in the creative department before she hired me, Carol brought her Black brothers and sisters along whenever she could. In those days the white advertisers expected nothing more than white talent in their commercials. Carol brought the first Black voice-over talent, the first Black musicians, and the first Black producers to the ad business via Burnett. One young Black woman by the name of Daphne Maxwell learned voice-over un-der the tutorage of Ms. Williams and armed with her new talent, went to Hollywood, married Tim Reid, and the rest is history.
Carol is one of the few women I know who doesn’t think a woman has to be mean and rude in order to be a boss. Over the years, the people who have worked with Carol have come to love her and are willing to go that extra mile to please her – even when sometimes it meant working until 10 pm or later.
Carol eventually left Burnett and moved to Oakland, California where she married the most prominent orthopedic doctor in Oakland, and eventually started her own agency – Carol H. Williams and Associates. She talks about how she started her agency at the kitchen table – but she swiftly outgrew the kitchen and now Carol H. Williams and Associates is the largest 100% Black-owned advertising agency in the country, with offices in Oakland, Chicago, New York, and Washington, D.C. During this time she also gave birth to a beautiful daughter, who inherited Carol’s writing talent.

When Disney was having a difficult time luring folk to Disney World, Carol came up with a campaign that focused on the educational experience as opposed to just the fun, and Disney, like all of the Carol H. Williams and Associates clients, including the U.S. Army, General Motors, Kraft Food, and others, received an impressive success.

In 2017, Carol H. Williams was inducted into the Advertising Hall of Fame. That is quite an accomplishment in an industry where only 11 percent of creative directors are women, and less than one percent of executives in advertising, public relations, and related services are Black women.

She has been referred to as “the most decorated woman in advertising,” having received such prestigious awards as the Matrix Award, presented by the Association for Women in Communications, the 2020 Ad Age “Women to Watch” Award .the David Bell Award for Industry Service, American Association of Advertising Agencies, O’Toole Award; Association of National Advertisers Multicultur-al Award; Operation PUSH, Leadership Award; National Urban League, African American Leadership Award; Na-tional Association of Women Business Owners, Woman Entrepreneur of the Year; Procter and Gamble, Mosaic Award; Effie Silver Multicultural and Lifestyle Award; University of Missouri, Distinguished Service in Jour-nalism; Second City, Female Filmmaker Award; National Association of Medical Directors Moss Kendrick Award; AD Color, Legend Award; Target Market News, MAAX Lifetime Achievement Award; State of California, Wom-an of the Year Award; Urban Wheels Award, Afro Amer-ican Auto Ad of the Year; Walt Disney Company, Media Access Award; Touching the Spirit Award; NFL Alumni, Women Moving Forward Award; San Francisco Business Times, Most Influential Women in Business; Allen Tem-ple Baptist Church, Black History Month Award; USBC, Top Business Leader of the Year, NABJ Trailblazer Award, Black Women’s Expo, Phenomenal Woman Award; Be-loved Community Church, Micah Award; Honorary Doctorate, Meharry Medical College; Folio, Top Women in Media Trailblazer Award, Ad Age Vanguard Award.
Her recent commercial for the U.S. Census shows that her advertising continues to be innovative, creative, and in tune with the times.

As we celebrate Women’s Month, the success of Carol H. Williams is something to celebrate and to be extremely proud of.

 

Emma Young is a former advertising professional having worked as Associate Creative Director at Leo Burnett USA, Executive Creative Director of Brainstorm Communications, and Vice President, Group Creative Director at Burrell Communications. After retiring from Burrell, she freelanced for a number of agencies including Burrell, Leo Burnett, RJDale, Black on Black Love, Flow-ers Communications, and the Danielle Ashley Group. She has authored three memoirs, including “Confessions of a Recovering Racist,” and published a children’s book, “It’s Good to Be Me.” She has written for a number of magazines, including the Spiritual Perspective, the Saints Magazine, and Mae Magazine and is currently a writer for the South Side Drive Magazine and producer for Muwakkil’s World, a weekly video podcast.